Peace of Mind Condominium Management in Calgary

Who in the world wants their home to be stressful? No one we know, that’s for sure!

That’s why we believe that transparency and open communication are crucial for creating proactive properties where people love to live. When this happens, responsive conversations offer greater opportunities for impactful and cost-effective condo property management solutions. Even more important? It offers the opportunity for happier condo communities that are run by impactful condo boards!

For Calgary and Edmonton condo boards and corporations looking to turn their condo building into a community where everyone benefits from greater peace of mind, improved communication, and streamlined processes, Catalyst condo management ltd Edmonton and Calgary is ready to act on your behalf!

Condo Management Services Across Alberta

What Makes Catalyst Unique?

Innovation

Experience unique condominium industry innovations through online platforms, building intelligence, and live communication to create one-of-a-kind property management solutions.

Service

Connecting you with the right individual through a non-traditional condo industry business model, providing higher standards in supporting your condo community.

Experience

Bringing together a team of condo experts ensures we provide key provincial and national industry insights focused on developing the most cost-effective solutions for your property.

People

Work with a team of dedicated experts, committed to providing transparent and responsive communication whenever you need us most.

Ready to experience peace of mind, transparency, and enjoyable condo management services, whether in Edmonton or Calgary? Then you’re ready for a free proposal from Catalyst.

Request a Proposal

Don’t Take Our Word For It!

We’re only as good as our clients say we are. A few think we’re pretty awesome!

Catalyst Condo Management Ltd
3.7
Based on 342 reviews
Catalyst is the management company for my condo at Luna. They have great communication and help address any questions in a timely manner. They set clear expectations and take action if a resident is violating the condo bylaws to help ensure safety and peace for us all. Thanks to Angie and Fariz for all of your support.
Tong Wu
Tong Wu
21:57 28 Sep 22
As a tenant I find Catalyst Condo Management pretty good. Unlike some other condo management companies our building has used in the past Catalyst Condos is responsive to any concerns or inquiries we may have. The turnaround time for any support tickets we submit is usually less than a day and the support staff we talk to are well organized.We recently had an issue where our sewer line was backing up and Asfandyar at Catalyst worked with us to get the issue resolved very quickly.The last time this happened under previous ownership the condo management company did not do anything to help us and we had to pay for a plumber out of pocket.I hope Catalyst Condos continues to provide excellent customer service in the future
James C
James C
00:00 27 Sep 22
Ming Santos
Ming Santos
22:37 26 Sep 22
I dealt with Catalyst Condo Management on a recent sale for a property. I'm a Realtor Assistant with still a lot to learn about condos and condo documents! I had a lot of questions for Angie and she answered each one of them timely and with so much helpful information. I just really appreciated her patience and time with me!
Stacey Zurburg
Stacey Zurburg
21:20 26 Sep 22
I'm resident of Gasel Glen since 2020, Mr Asfandyar Abid was there for me when I need help, with an issue in my unit. From the first time I called him, he took the time to help. Thank you Mr Asfandyar Abid, you are a really team player and great help to my family.
emad bustami
emad bustami
22:42 24 Sep 22
Very organized.
Virginia
Virginia
22:43 23 Sep 22
Brent Miyagishima
Brent Miyagishima
20:11 22 Sep 22
Nice n friendly managment staffs
Patrick Tang
Patrick Tang
05:24 22 Sep 22
Dealt with "Shaq" at our rental unit and he was friendly and fast. He got our roof issue fixed and was VERY approachable. I will gladly use you guys again!
Jonathan Panter
Jonathan Panter
00:06 22 Sep 22
Xiaoguang Li (Calgary)
Xiaoguang Li (Calgary)
20:53 31 Aug 22
Fantastic response time and professional service. Thanks, Catalyst! :)
Jen Ziegler
Jen Ziegler
20:38 24 Aug 22
Excellent Help from Fabrice in setting up a Plooto account
Tony Tonelli
Tony Tonelli
17:10 23 Aug 22
Mehran Goharian
Mehran Goharian
17:28 22 Aug 22
A good experience
Elizabeth Hazel
Elizabeth Hazel
01:08 20 Aug 22
I am a condo owner in East Village and I made a request to Catalyst regarding something I wanted added to my info on Condo Communities. My request was answered & completed very quickly. I sent the request in the evening and it was done next morning. Thanks Omari Sadiq, Technical Analyst for your very fast response.
LG Clark
LG Clark
21:42 15 Aug 22
The staff working for this company are very professional and supportive . I contacted the support team and the service was first class from all of them.Thank you for your help Omair Justin Betty!
Javier Marquez
Javier Marquez
02:23 10 Aug 22
I have had a few dealings with this mgmt company as I own a condo in one of the buildings. I have also dealt with other mgmt companies in other buildings as well. I have to say that this is the best company I have dealt with. They are extremely professional, competent, courteous and willing to help. I have dealt with Fabrice and Angie at the company and both have been just incredible to deal with - friendly and helpful!
Arif Jeraj
Arif Jeraj
20:29 05 Aug 22
The response was immediate!!!
TERESA MARIN
TERESA MARIN
21:24 04 Aug 22
A complex heating system problem at the condo was resolved satisfactorily. Catalyst was responsible and easy to deal with
Kay Chow
Kay Chow
16:08 04 Aug 22
Asfandyar was extremely helpful in supporting me to quickly and efficiently resolve a sink drainage issue in the condo I rent out. I was reimbursed quickly as well. I was pleasantly surprised by how easy this process was.
Janelle Wydeven
Janelle Wydeven
15:22 03 Aug 22
Jennie Aurora
Jennie Aurora
21:00 25 Jul 22
I want to clarify that the 5/5 stars is specifically for the amazing support from Omair S. Over the last 2-3 years our condo has been with Catalyst, he has been the ONLY individual that responds and he does so in an acceptable time frame (within a week or sooner). He actually follows up with your requests, answers your questions, and lets you know if he is still waiting for the condo board to respond. This is greatly appreciated as up until now, 8/10 requests sent to Catalyst have been left unanswered/unresolved. To be fair I do not know if the lack of communication is from the condo board or Catalyst, but just the fact Omair provided updates made all the difference! Personally, if I can give Catalyst an overall rating I would give them a 2/5 and that is being generous, Omair absolutely deserves more then 10 stars for sure.
Sandra Cheung
Sandra Cheung
20:32 14 Jul 22
Catalyst was the condo management company that managed the property I recently sold. Closing date on the sale of my unit is today, and during the closing process Fariz, Betty and Angie we're very helpful and a pleasure to work with! The company overall has been very easy to deal with and communication has been excellent.Over the 15 years ive owned this property, Catalyst was by far the best. Highly recommend as a management company for your community!Thanks again to the whole team.
Amanda
Amanda
14:59 08 Jul 22
Smooth process dealing with Asfandyar! quick with replies and handled my situation in a timely manner. Thanks!!
Joey Melo
Joey Melo
19:12 07 Jul 22
One of the most responsive condo mgt companies that we have come across in our 20 years in the Real Estate industry. Keep up the good work!
Kent Bamber
Kent Bamber
20:40 05 Jul 22
To be honest not all my experience with Catalyst has been great. However last few months I can see significant improvement in their communication and customer service which makes me believe that they take our concerns into consideration and are committed to improve areas which were/are not so great. And this alone gives them a big credit. Recently I had a request for some renovations in my unit and Omair guided me through it and was always there to answer all my questions in timely manner. So I hope Catalyst keeps improving and prosper for their and their’s customers future.
Yulia Levitskaya
Yulia Levitskaya
14:51 24 Jun 22
Very understanding professional and responsive!!
mathew thomas
mathew thomas
21:02 23 Jun 22
Priscilla Maltese
Priscilla Maltese
15:57 23 Jun 22
Have been renting eom a catalyst managed property for 2 years now. Things have turned around for the better since your team took over!
S Ahmed
S Ahmed
02:59 05 Jun 22
We have been doing some work for Catalyst Condo Management for several years now, and they seem to be A-Class!Speaking from experience, I can tell you that in Calgary there are about 160 property management companies, and in our opinion Catalyst is definitely in the top 5 most professional ones to deal with.
Pronto Inc
Pronto Inc
21:17 22 Apr 22
Bought a unit in a condo managed by Catalyst. Every time I need any help, they are very quick to respond by email and phone. Super friendly and awesome to talk to. Special thanks to Ali and Angie!
Ernest Iliiasov
Ernest Iliiasov
16:59 05 Apr 22
Ali A. Shakil with Catalyst Condo Management Ltd is fantastic to work with! His customer service skills are second to none. Highly recommended!
Jamie Giszas
Jamie Giszas
21:37 31 Mar 22
Haven't been here long, but so far the experience has been great! I've had to send in a few requests for standard things like updating the intercom system, setting up pre-authorization for condo fees even a renovation request and so far the team at Catalyst is very efficient and professional! They make it very easy to find the information you need, and have a bunch of people on the team to answer any questions you might have! Keep up the great work!
Kayla St.Cartier
Kayla St.Cartier
02:44 07 Mar 22
Venkata
Venkata
21:50 23 Feb 22
I moved in a building managed by Catalyst and so far they have been amazing. They helped me throughout the entire move-in process and answered all my inquiries in a timely manner. They sure made my moving experience a lot easier and more pleasant.Thank you Catalyst, thank you Lindsey and Ali! Keep up the good work!
Marius Savel
Marius Savel
02:34 23 Feb 22
People like Dustin and Kim have been great to work with through inquiries. Friendly and professional and do their best to achieve quick and accurate results. MD
Melanie Dawn
Melanie Dawn
13:12 12 Feb 22
I needed to get a number programed into the intercom and Ali Shakil was able to help out and get it done in a timely manor.
Mohammed Karout
Mohammed Karout
17:57 11 Feb 22
My request was handled friendly and efficiently as explained within the timeline provided! Ali and Syed were great!
greg scollon
greg scollon
22:50 07 Feb 22
Catalyst Condo has been great since my husband and I moved into a townhouse managed by them. I have spoken to multiple agents and have always gotten an answer or redirected to the correct person.I have only had one occasion where the agent was not as helpful. Due to this, I decided to email Fariz Ali as he's always been helpful. Thankfully, I emailed Fariz in regards to a pet application and he let me know it will take 3-5 business days for the condo board to review. Sure enough, it took them 5 days and I got that pet approval back from Fariz! Out of the multiple agents I have spoken to, Fariz has always found a way to resolve my problem or direct me to a person who can solve my problem.Thank you Fariz Ali!
Asmaa Fellah
Asmaa Fellah
23:01 02 Feb 22
Ali Shakil was extremely helpful with my questions and was quick to respond to my requests. Top notch service.
Ashley Gergel
Ashley Gergel
21:28 01 Feb 22
Zachary Schultz
Zachary Schultz
16:05 29 Jan 22
Costel
Costel
03:07 17 Dec 21
I was very impressed and satisfied with the quick service that Lindsey gave me. I couldn't ask for better help.
Jana Thacker
Jana Thacker
22:22 14 Dec 21
Fariz was very responsive and helpful!
Michele Listro
Michele Listro
19:30 09 Dec 21
I had pleasant experience with Catalyst Service. I spoke with Ali regarding my pet application and I was very worried that it won’t get approved in time for my adoption since usually you don’t get a lot of time to get the approval done before you meet and adopt the pet (~2/3 days). But Ali was very understanding and promised that he will try his best to get the approval. He truly worked his magic and my application was approved in a day!!Thank you so much Ali ! And keep doing the great job! Know that people appreciate it !
devshree gavande
devshree gavande
20:20 03 Dec 21
adeniji olumide
adeniji olumide
17:10 02 Dec 21
Excellent customer service! Ali Shakil was prompt and reliable. He is the perfect fit for the job. Catalyst Condo Mngt works really well for me, very satisfied with their service.
Raquel Gamara
Raquel Gamara
19:48 26 Nov 21
Quick and easy experience getting condo docs from them. Very friendly!
Kim Hirtle
Kim Hirtle
23:34 25 Nov 21
Ali, Dustin, and Fariz are great. Great response time and always super helpful and prompt. They’ve all helped me out on separate occasions and I’ve only had the best responses and experience. Great work guys keep it up.
Samantha Reyes
Samantha Reyes
16:57 17 Nov 21
They are great to deal with. I spoke with Ali Shakil a few times and every time we chatted, he was professional and understanding. He was very responsive and resolved our problem in a timely manner. Highly recommend.
dua ahmad
dua ahmad
01:22 16 Nov 21
Chris Terry
Chris Terry
01:36 10 Nov 21
I am really happy with how Ali Shakil deals with costumers.
Saye Fall
Saye Fall
15:52 09 Nov 21
Personally not a fan of how our units have made up their own board and how they are voting each other in and out like its some sort of throne but a shout out to Fariz Ali for providing a great experience! He took the time to read over the by laws and helped me sort many things out on my end! I hope you do great things in the future Fariz!
Duyen Ly Pham
Duyen Ly Pham
18:44 08 Nov 21
Fariz was extremely helpful and courteous!
Jana and Ted Hart
Jana and Ted Hart
17:29 27 Oct 21
Michelle Fisher
Michelle Fisher
16:15 19 Oct 21
Excellent service. My contact was Fariz Ali and his service was excellent. Fariz contacted the Condo Board and he got back to me as soon as he received the information from the Board.
Branislav Kragulj
Branislav Kragulj
20:19 06 Oct 21
A little hard to get a hold of the company but once I did get a hold of Ali, he was absolutely amazing. He emailed me missing condo documents before I even got off the phone.
Arshad Rashed
Arshad Rashed
19:09 29 Sep 21
Fasih Khan was very helpful when I couldn't reach anyone. It wasn't part of his job but he went over and above to help me.
Kathy Anderson
Kathy Anderson
21:47 27 Sep 21
I recently had a great experience working with Danyal Fayaz. There was a heating issue in a unit and he was quick to contact the maintenance company to handle the issue asap. He stayed in communication with me from start to finish. Thanks again Danyal!
Shilpa Dattani
Shilpa Dattani
23:15 23 Sep 21
Terry Rose
Terry Rose
18:22 21 Sep 21
Fariz Ali was super expedient in getting my concerns addressed and board approval passed.
John Robert Stuart
John Robert Stuart
23:26 16 Sep 21
In this age it is almost impossible to get to speak to someone, especially a condo management company. My call was returned in a very timely mannner, Ali who looked after me, was very pleasant, knowledgeable, helpful and provided me with the documents I required promptly.Being a realtor for over 40 years this is by far the best service I have ever received from a condo management company. All I truly say is WOW!!!
Flo Volcko
Flo Volcko
21:19 10 Sep 21
Fasih went above and beyond to help me get my AC request approved with my condo board. It was seamless and way quicker than I thought.Thanks fasih and all the best
Ferass Kaddoura
Ferass Kaddoura
20:28 09 Sep 21
I had a condo property listing in a complex that was managed by Catalyst Condo and we had an offer that needed Condo Documents right away. Ali at Catalyst Condo was able to help me get those urgent documents right away! Very great service and response time. Thank you so much for your help!!
Jerry Thai
Jerry Thai
22:00 08 Sep 21
Awesome job. Shoutout to Fariz Ali. Thanks
Nova Arevalo
Nova Arevalo
06:16 07 Sep 21
"Ali Shakil was excellent! He made the effort to call and confirm the details of the request. He explained what he was able to do and then followed up immediately. I have to say that hiring Ali has improved the customer support which was sadly lacking from Catalyst. I am pleased with the improvement Ali has provided to Catalyst and now have confidence in working with Catalyst for future condo management for Noble and Maple, as I own multiple properties. Thanks for posting the contact signage in the lobby which has made a world of difference. Thank-you Ali for your efficient and respectful communication." - Dev
Dev Yadav
Dev Yadav
13:09 30 Aug 21
Really appreciate the prompt responses to help the condo suite be adequately maintained. Professional, great communicators too!
Logan Haas
Logan Haas
16:35 28 Aug 21
As a realtor, listing a place under management of Catalyst Condo received their prompt help and professional advice. Ali was nice and patient to help me got two different "For Sale" signs on the property after he patiently listened to my request on phone. He double checked the condo policy, confirmed with me so I could put all signs just on time.Truly a nice pleasant experience with him. Thanks and keep the good work.
Cathy
Cathy
05:56 27 Aug 21
What I like about catalyst condo is that a team of professionals is handling my property. I'm so thankful that they are here to help all throughout.
Carey Espino
Carey Espino
20:52 25 Aug 21
I have been working with Catalyst Condo management for around 2 years now and I just want to point out that they do their absolute best for my building and the tenants!
Loniel Jackson
Loniel Jackson
18:28 25 Aug 21
Dealing with Ali has been the most pleasant experience I have had with Catalyst Condos; his replies were timely, and he was consistently keeping me updated on the various requests I had going. Thank you Ali!
Yvette Hoyeck
Yvette Hoyeck
20:45 23 Aug 21
Had a problem and was quickly dealt with by dan. Superb service
Ryan Leung
Ryan Leung
20:08 19 Aug 21
Excellent customer service. I needed a copy of our Certificate of Building Insurance and I got it right away. Ali Shakil is such a gem. He stayed on the phone while he sends me the email and made sure that I got the file right away. Keep up the good works!
BB Gavino
BB Gavino
16:50 19 Aug 21
Ali A. Shakil was very help full with my request. Thank you Ali
Mahmoud Safary
Mahmoud Safary
10:17 19 Aug 21
I recently had the pleasure of working with Fariz Ali at Catalyst and I can’t express how incredibly professional he was. He was quick to respond and never missed a single question that I asked in regards to the issue I was having. He paid attention to detail and always made sure to keep me informed with updated information. I would highly recommend Mr. Ali to anyone.
Nathan Malleck
Nathan Malleck
05:14 19 Aug 21
My recent experience with Catalyst Property Management was excellent. Fariz Ali did a great job of expediting my paperwork for my new townhouse. He even went out of his way to ensure all the check points and my pet application was filled out and forward to the right people. Moving in is enough work and stress on it’s own so having someone to take care of these details was greatly appreciated. I would not hesitate to recommend Catalyst and Fariz to anyone in the future.
Michael Lambert
Michael Lambert
00:54 18 Aug 21
Spoke with one of your employees and all I can say is he was a great help!!! Not only did Noah help fix my pest issue he even called and followed up with me later in the day. 10/10 great company!
William Pitt
William Pitt
02:24 17 Aug 21
Catalyst has been a breeze to work with! I truly appreciate your promptness and professionalism! As a Real Estate Agent you made this a very STRESS FREE process for me to get the approval for my clients! Thank you to Fariz and Team! Keep up the great work!!
Valerie Richards
Valerie Richards
17:30 16 Aug 21
Ali was amazing
Ade E
Ade E
22:32 13 Aug 21
Appreciate the excellent facilitation and service in getting my reno started on unit 92 by Fariz Ali......
Peter Hauenstein
Peter Hauenstein
18:33 10 Aug 21
It was great working with Fasih to communicate my needs with the condo board of our new home. He is professional and responds back fast.
Garden Distractions
Garden Distractions
17:17 07 Aug 21
Fasih was very quick and professional when processing my application.
Municutu “Municutu”
Municutu “Municutu”
00:29 07 Aug 21
We dealt with Ali when submitting our documents and registering through email. He returned all my calls so far and seemed professional, will update my review if something comes up. Had some interaction with Betty as well and it was all good. I can’t tell about review regarding condo managing yet as we just got the condo this month and I would like to join the board or attend a condo meeting and be active.
ALDRIN MOLINO
ALDRIN MOLINO
00:40 06 Aug 21
Mithun Raj
Mithun Raj
19:35 01 Aug 21
I send it my information for updates and Fariz Ali responded for me very quick and clearly.Thank you Fariz.
Cade Regan
Cade Regan
23:31 30 Jul 21
Always very efficient. Thank you!
Deb H
Deb H
16:53 30 Jul 21
Thank you very much Fasik. You did good job
Sabrina Wong
Sabrina Wong
17:57 29 Jul 21
Fariz is the person I have dealt with this week. He is the best person that I have ever had a response from the entire time our condos have hired Catalyst. Responsive, professional, and reassuring that any issues that we might come across are considered valuable. Great job Fariz!
Pinkie Zebra
Pinkie Zebra
15:22 28 Jul 21
Very good service 👍.
Gerald lagace
Gerald lagace
23:20 26 Jul 21
Ali was very helpful, polite and accurate in providing phone service to my request
Alex Smirnov
Alex Smirnov
19:10 26 Jul 21
Had a nice experience with one of their support specialist Fariz Aliwho was responsive to emails in due time and also professional, willing to answer your questions.
Reginaldo Emele
Reginaldo Emele
16:24 26 Jul 21
Catalyst Condo successfully activated my account today. Thanks Fariz Ali!
Adam Fox
Adam Fox
18:26 19 Jul 21
I have had very positive response and feedback since Catalyst have taken over the management of the condo. Both Ali and Graham conducted the AGM in a very professional manner and have been great at following up with any outstanding issues.
Salim D
Salim D
19:48 12 Jul 21
Thank you for your assistance and quick response. In real estate time is of the essence and prompt turn around is greatly appreciated.
MFT Professional Corporation
MFT Professional Corporation
19:24 12 Jul 21
Very appreciative of Ali helping our building get an urgent problem looked after , personally on a holiday weekend when Catalyst was closed. He went beyond the emergency repair line to help us get our issues resolved.
Kasey Popadynetz
Kasey Popadynetz
23:00 03 Jul 21
I would like to say thank-you to Fariz Ali for the efficient assistance with my pet application form. Much appreciated!
Maureen
Maureen
23:42 02 Jul 21
Ali Shakil helped me out right away when I’m an emergency. Thank you!
Eda B
Eda B
21:18 02 Jul 21
Ali was really helpful and provided fast and efficient Services. Well Done Ali
zafar sharif
zafar sharif
14:51 29 Jun 21
Danyal was very response and effective in helping resolving issues. Highly recommend this company.
Farzana Remtulla
Farzana Remtulla
15:46 25 Jun 21
Their response are very efficient and professional. I will give the score of 1000% to their GREAT services! Two thumbs up!!!
Suk Fan Tong
Suk Fan Tong
22:22 18 Jun 21
I have had the pleasure of dealing with Catalyst Condo over the past number of years and the experience has always been nothing less than positive. The assistance is consistently timely, helpful and friendly. I am extremely pleased with the service and would recommend any condo to make use of Catalyst!
Murray Rodych
Murray Rodych
16:03 18 Jun 21
Asfandyar Abid Was super helpful in particular- one of the only employees at Catalyst who followed up to ask if an issue was resolved after repair which I really appreciated!Some items in the past have been a bit slow or difficult to get addressed but my most recent experience with catalyst has been excellent. thanks Asfandyar!
Jaclyn LaRoche
Jaclyn LaRoche
14:22 18 Aug 22
dunia scharie tavcer
dunia scharie tavcer
22:50 02 Jul 22
Ali was very helpful in providing documentation I required on very short notice.
Donna Moser
Donna Moser
22:06 04 Mar 22
And they are good guys.
Mark Raiman
Mark Raiman
18:37 13 Jan 22
Quick response time, I find e-mail is best way to contact them. Ali is very accommodating and a miracle worker.
jae Ali
jae Ali
23:43 03 Jan 22
Every time I request for documents, they had it out very fast. I like that we have good connections and communications.
McMeans JASON
McMeans JASON
14:13 27 Aug 21
They respond on time and our communication was the key to this successful business. Also, my tenants are happy with me hiring them.
A Israel
A Israel
18:24 11 Aug 21
I recently have to replace my living room and kitchen floor due to water damage from the dish washer. My own insurance will cover it, but I just need to get documents and approval from the condo management and condo board. It took about 3 months to get the final approval. During the process, I encountered 3 people in 3 departments. 2 of them replied my requests promptly and explained the details, very helpful. Only one person I really need to closely follow up and push a little. But overall, things got done. The whole experience taught me that condo life is different from owning a single house property. Everything should go through the board. So I have to be patient and follow their instruction. I would suggest them to post a guideline in the community website, to explain step by step on how to get insurance claim, so I won’t be frustrated at the beginning.
Hong Yan
Hong Yan
17:16 06 Aug 21
The rates are reasonable. Staff is professional and personable. They take time to understand and tend to the owner's needs.
CURTIS HOUGHTON
CURTIS HOUGHTON
14:12 06 Aug 21
I don't think that Catalyst Condo Management works for me, I like to think that I work with them. They are very reliable and trustworthy.
Marlin Bieker
Marlin Bieker
15:06 05 Aug 21
Ali was very helpful. He understood that I was frustrated and helped me. He gave me a time frame and got back to me when he said he would. He was empathetic about my issue.
Pina Gentile
Pina Gentile
01:55 04 Aug 21
Thanks to Dustin and Ali, the move booking and new condo booking went very smooth.
Rafik Gobran
Rafik Gobran
08:05 31 Jul 21
David Bissky
David Bissky
22:23 22 Jul 21
I can see based on their work that they are working with passion. They don't settle on mediocrity but they make sure to do the best that they can. I'm grateful for having them.
Marcus Lee
Marcus Lee
15:51 21 Jun 21
A little hard to get a hold off for intercom updates, however once Ali and I were in contact, he made sure he followed up until I was satisfied with the resolution. Thanks Ali S.
Harry U
Harry U
19:33 22 Oct 21
Thanks for the update with my issue. I appreciate it.
Amra Stevens
Amra Stevens
14:25 30 Aug 21
Beverly P
Beverly P
23:06 07 Aug 21
Fariz was very helpful with our request and he worked very hard to give us a response on our request. We appreciate his diligence and responsiveness on the matter.However, I am not very impressed with Catalyst's business model. It is very difficult to actually find a live person to talk to with simple questions and their ticketing system is awfully confusing. The industry standards they are challenging in this industry is good customer service...and removing the personal touch out of condo management.I am a property owner of multiple units across the city so I have had experience with various condo management companies. I currently rank Catalyst at the bottom of the ones I'm working with. Perhaps I might change my mind once I get in touch with a real live person but in the meantime, it sometimes feels like I'm working with chatbots. I hope that's not where this industry is headed!!
BDub 247
BDub 247
22:45 29 Jun 21
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