Get the Support Needed to Make a Change to Self-Management

Are you looking for a new cost-saving solution?

We got you! No, really, we want you to finally put those hands up the next time Fatman Scoop asks if you got a hundred-dollar bill, get your hands up! That’s an early 2000s song reference for those unfamiliar.

With all that has changed in 2020, extra money in the bank is what condo properties need right now. That’s why we’ve come up with a unique solution to provide that little bit of help necessary to take your condo management in-house for self-management.

While it sounds like a daunting task to self-manage your property, it’s not so bad when you have the support of a coach cheering your Condo Board on. As your coach, we’ll hook you up with the right technology, systems, onboarding, and training needed to be successful. We’ll even handle one of the most challenging tasks – condo accounting and financial management!

While we won’t be acting as your condo management company, our unique services will help you shave off costs while making a strategic change. What you can expect working with us:

Transparent Communication

What you see is what we see. Transparent and honest communications are at the core of our philosophy. We’re always a phone call away to support you. We mean it!

Technology Advantage

We’ve got easy to use apps and software that you’ll need for self-management so that you can skip the painful trial and error process of figuring out what tools to use on your own.

Condo Accounting Experts

Gain peace of mind knowing that our specialized condo accountants will make sure that your corporation is compliant with the specific requirements for condo accounting.

Supportive Partnership

Find comfort in a supportive partnership that is genuinely focused with your needs in mind. Think of us as your framework to manage your property with ease.

Virtual Condo Support Solutions

Ready to discover a new sense of cost-saving freedom with condo support services?

Connect for a Free Quote

Proudly Committed to Our Partners
Happy Clients
Catalyst Condo Management Ltd
3.7
Based on 317 reviews
We have been doing some work for Catalyst Condo Management for several years now, and they seem to be A-Class!Speaking from experience, I can tell you that in Calgary there are about 160 property management companies, and in our opinion Catalyst is definitely in the top 5 most professional ones to deal with.
Pronto Inc
Pronto Inc
21:17 22 Apr 22
Bought a unit in a condo managed by Catalyst. Every time I need any help, they are very quick to respond by email and phone. Super friendly and awesome to talk to. Special thanks to Ali and Angie!
Ernest Iliiasov
Ernest Iliiasov
16:59 05 Apr 22
Ali A. Shakil with Catalyst Condo Management Ltd is fantastic to work with! His customer service skills are second to none. Highly recommended!
Jamie Giszas
Jamie Giszas
21:37 31 Mar 22
Haven't been here long, but so far the experience has been great! I've had to send in a few requests for standard things like updating the intercom system, setting up pre-authorization for condo fees even a renovation request and so far the team at Catalyst is very efficient and professional! They make it very easy to find the information you need, and have a bunch of people on the team to answer any questions you might have! Keep up the great work!
Kayla St.Cartier
Kayla St.Cartier
02:44 07 Mar 22
Venkata
Venkata
21:50 23 Feb 22
I moved in a building managed by Catalyst and so far they have been amazing. They helped me throughout the entire move-in process and answered all my inquiries in a timely manner. They sure made my moving experience a lot easier and more pleasant.Thank you Catalyst, thank you Lindsey and Ali! Keep up the good work!
Marius Savel
Marius Savel
02:34 23 Feb 22
People like Dustin and Kim have been great to work with through inquiries. Friendly and professional and do their best to achieve quick and accurate results. MD
Melanie Dawn
Melanie Dawn
13:12 12 Feb 22
I needed to get a number programed into the intercom and Ali Shakil was able to help out and get it done in a timely manor.
The Dubee
The Dubee
17:57 11 Feb 22
My request was handled friendly and efficiently as explained within the timeline provided! Ali and Syed were great!
greg scollon
greg scollon
22:50 07 Feb 22
Catalyst Condo has been great since my husband and I moved into a townhouse managed by them. I have spoken to multiple agents and have always gotten an answer or redirected to the correct person.I have only had one occasion where the agent was not as helpful. Due to this, I decided to email Fariz Ali as he's always been helpful. Thankfully, I emailed Fariz in regards to a pet application and he let me know it will take 3-5 business days for the condo board to review. Sure enough, it took them 5 days and I got that pet approval back from Fariz! Out of the multiple agents I have spoken to, Fariz has always found a way to resolve my problem or direct me to a person who can solve my problem.Thank you Fariz Ali!
Asmaa Fellah
Asmaa Fellah
23:01 02 Feb 22
Ali Shakil was extremely helpful with my questions and was quick to respond to my requests. Top notch service.
Ashley Gergel
Ashley Gergel
21:28 01 Feb 22
Zachary Schultz
Zachary Schultz
16:05 29 Jan 22
Costel
Costel
03:07 17 Dec 21
I was very impressed and satisfied with the quick service that Lindsey gave me. I couldn't ask for better help.
Jana Thacker
Jana Thacker
22:22 14 Dec 21
Fariz was very responsive and helpful!
Michele Listro
Michele Listro
19:30 09 Dec 21
I had pleasant experience with Catalyst Service. I spoke with Ali regarding my pet application and I was very worried that it won’t get approved in time for my adoption since usually you don’t get a lot of time to get the approval done before you meet and adopt the pet (~2/3 days). But Ali was very understanding and promised that he will try his best to get the approval. He truly worked his magic and my application was approved in a day!!Thank you so much Ali ! And keep doing the great job! Know that people appreciate it !
devshree gavande
devshree gavande
20:20 03 Dec 21
adeniji olumide
adeniji olumide
17:10 02 Dec 21
Excellent customer service! Ali Shakil was prompt and reliable. He is the perfect fit for the job. Catalyst Condo Mngt works really well for me, very satisfied with their service.
Raquel Gamara
Raquel Gamara
19:48 26 Nov 21
Quick and easy experience getting condo docs from them. Very friendly!
Kim Hirtle
Kim Hirtle
23:34 25 Nov 21
Ali, Dustin, and Fariz are great. Great response time and always super helpful and prompt. They’ve all helped me out on separate occasions and I’ve only had the best responses and experience. Great work guys keep it up.
Samantha Reyes
Samantha Reyes
16:57 17 Nov 21
They are great to deal with. I spoke with Ali Shakil a few times and every time we chatted, he was professional and understanding. He was very responsive and resolved our problem in a timely manner. Highly recommend.
dua ahmad
dua ahmad
01:22 16 Nov 21
Chris Terry
Chris Terry
01:36 10 Nov 21
I am really happy with how Ali Shakil deals with costumers.
Saye Fall
Saye Fall
15:52 09 Nov 21
Personally not a fan of how our units have made up their own board and how they are voting each other in and out like its some sort of throne but a shout out to Fariz Ali for providing a great experience! He took the time to read over the by laws and helped me sort many things out on my end! I hope you do great things in the future Fariz!
Duyen Ly Pham
Duyen Ly Pham
18:44 08 Nov 21
Fariz was extremely helpful and courteous!
Jana and Ted Hart
Jana and Ted Hart
17:29 27 Oct 21
Michelle Fisher
Michelle Fisher
16:15 19 Oct 21
Excellent service. My contact was Fariz Ali and his service was excellent. Fariz contacted the Condo Board and he got back to me as soon as he received the information from the Board.
Branislav Kragulj
Branislav Kragulj
20:19 06 Oct 21
A little hard to get a hold of the company but once I did get a hold of Ali, he was absolutely amazing. He emailed me missing condo documents before I even got off the phone.
Arshad Rashed
Arshad Rashed
19:09 29 Sep 21
Fasih Khan was very helpful when I couldn't reach anyone. It wasn't part of his job but he went over and above to help me.
Kathy Anderson
Kathy Anderson
21:47 27 Sep 21
I recently had a great experience working with Danyal Fayaz. There was a heating issue in a unit and he was quick to contact the maintenance company to handle the issue asap. He stayed in communication with me from start to finish. Thanks again Danyal!
Shilpa Dattani
Shilpa Dattani
23:15 23 Sep 21
Terry Rose
Terry Rose
18:22 21 Sep 21
Fariz Ali was super expedient in getting my concerns addressed and board approval passed.
John Robert Stuart
John Robert Stuart
23:26 16 Sep 21
In this age it is almost impossible to get to speak to someone, especially a condo management company. My call was returned in a very timely mannner, Ali who looked after me, was very pleasant, knowledgeable, helpful and provided me with the documents I required promptly.Being a realtor for over 40 years this is by far the best service I have ever received from a condo management company. All I truly say is WOW!!!
Flo Volcko
Flo Volcko
21:19 10 Sep 21
Fasih went above and beyond to help me get my AC request approved with my condo board. It was seamless and way quicker than I thought.Thanks fasih and all the best
Ferass Kaddoura
Ferass Kaddoura
20:28 09 Sep 21
I had a condo property listing in a complex that was managed by Catalyst Condo and we had an offer that needed Condo Documents right away. Ali at Catalyst Condo was able to help me get those urgent documents right away! Very great service and response time. Thank you so much for your help!!
Jerry Thai
Jerry Thai
22:00 08 Sep 21
Awesome job. Shoutout to Fariz Ali. Thanks
Nova Arevalo
Nova Arevalo
06:16 07 Sep 21
"Ali Shakil was excellent! He made the effort to call and confirm the details of the request. He explained what he was able to do and then followed up immediately. I have to say that hiring Ali has improved the customer support which was sadly lacking from Catalyst. I am pleased with the improvement Ali has provided to Catalyst and now have confidence in working with Catalyst for future condo management for Noble and Maple, as I own multiple properties. Thanks for posting the contact signage in the lobby which has made a world of difference. Thank-you Ali for your efficient and respectful communication." - Dev
Dev Yadav
Dev Yadav
13:09 30 Aug 21
Really appreciate the prompt responses to help the condo suite be adequately maintained. Professional, great communicators too!
Logan Haas
Logan Haas
16:35 28 Aug 21
As a realtor, listing a place under management of Catalyst Condo received their prompt help and professional advice. Ali was nice and patient to help me got two different "For Sale" signs on the property after he patiently listened to my request on phone. He double checked the condo policy, confirmed with me so I could put all signs just on time.Truly a nice pleasant experience with him. Thanks and keep the good work.
Cathy
Cathy
05:56 27 Aug 21
What I like about catalyst condo is that a team of professionals is handling my property. I'm so thankful that they are here to help all throughout.
Carey Espino
Carey Espino
20:52 25 Aug 21
I have been working with Catalyst Condo management for around 2 years now and I just want to point out that they do their absolute best for my building and the tenants!
Loniel Jackson
Loniel Jackson
18:28 25 Aug 21
Partnering with Catalyst Condo Mgt. has been a blessing. They helped me get through hard times. Their effort is very much appreciated..
Willard Kenney
Willard Kenney
21:18 24 Aug 21
Working with them changed my mindset with business. As I am owning a residential business they taught me that I shouldn't just focus on the profit and expenses. I learned that I should also prioritize my tenants. This was very insightful, thank you...
CARTER GUERRIERO
CARTER GUERRIERO
19:14 24 Aug 21
Dealing with Ali has been the most pleasant experience I have had with Catalyst Condos; his replies were timely, and he was consistently keeping me updated on the various requests I had going. Thank you Ali!
Yvette Hoyeck
Yvette Hoyeck
20:45 23 Aug 21
Adding them to our team really made a difference. Since we hired them, we never got off schedule ever again. They are efficient and professional.
Hody Levy
Hody Levy
19:48 20 Aug 21
Had a problem and was quickly dealt with by dan. Superb service
Ryan Leung
Ryan Leung
20:08 19 Aug 21
Excellent customer service. I needed a copy of our Certificate of Building Insurance and I got it right away. Ali Shakil is such a gem. He stayed on the phone while he sends me the email and made sure that I got the file right away. Keep up the good works!
BB Gavino
BB Gavino
16:50 19 Aug 21
Having them resolved all of my tenant's problems, very happy to be working with Catalyst Condo. They are reliable when it comes to managing. I mean, they were built for that reason but they exceeded my expectations. Thank you so much!!!
Garrett BEASLEY
Garrett BEASLEY
12:32 19 Aug 21
Ali A. Shakil was very help full with my request. Thank you Ali
Mahmoud Safary
Mahmoud Safary
10:17 19 Aug 21
I recently had the pleasure of working with Fariz Ali at Catalyst and I can’t express how incredibly professional he was. He was quick to respond and never missed a single question that I asked in regards to the issue I was having. He paid attention to detail and always made sure to keep me informed with updated information. I would highly recommend Mr. Ali to anyone.
Nathan Malleck
Nathan Malleck
05:14 19 Aug 21
One of the better property management companies out there!
Kyle Gillespie
Kyle Gillespie
23:01 18 Aug 21
My recent experience with Catalyst Property Management was excellent. Fariz Ali did a great job of expediting my paperwork for my new townhouse. He even went out of his way to ensure all the check points and my pet application was filled out and forward to the right people. Moving in is enough work and stress on it’s own so having someone to take care of these details was greatly appreciated. I would not hesitate to recommend Catalyst and Fariz to anyone in the future.
Michael Lambert
Michael Lambert
00:54 18 Aug 21
Spoke with one of your employees and all I can say is he was a great help!!! Not only did Noah help fix my pest issue he even called and followed up with me later in the day. 10/10 great company!
William Pitt
William Pitt
02:24 17 Aug 21
Catalyst has been a breeze to work with! I truly appreciate your promptness and professionalism! As a Real Estate Agent you made this a very STRESS FREE process for me to get the approval for my clients! Thank you to Fariz and Team! Keep up the great work!!
Valerie Richards
Valerie Richards
17:30 16 Aug 21
I got my property as an inheritance and there were many things that needed to be fixed. I was under a lot of stress and finally decided to hire Catalyst Condo Management. With their help, I felt like a thorn got removed out of my throat. I could see a lot of improvements. Hope our partnership lasts.
Brent Val
Brent Val
12:43 16 Aug 21
Ali was amazing
Ade E
Ade E
22:32 13 Aug 21
Appreciate the excellent facilitation and service in getting my reno started on unit 92 by Fariz Ali......
Peter Hauenstein
Peter Hauenstein
18:33 10 Aug 21
Having them in the backbone of our company is amazing. They helped the company improve, the board is also very happy with the decision.
Lyndon Ogg
Lyndon Ogg
08:30 10 Aug 21
It was great working with Fasih to communicate my needs with the condo board of our new home. He is professional and responds back fast.
Garden Distractions
Garden Distractions
17:17 07 Aug 21
Fasih was very quick and professional when processing my application.
Municutu “Municutu”
Municutu “Municutu”
00:29 07 Aug 21
We dealt with Ali when submitting our documents and registering through email. He returned all my calls so far and seemed professional, will update my review if something comes up. Had some interaction with Betty as well and it was all good. I can’t tell about review regarding condo managing yet as we just got the condo this month and I would like to join the board or attend a condo meeting and be active.
ALDRIN MOLINO
ALDRIN MOLINO
00:40 06 Aug 21
Had to call the management company a few times and every time I called and left a Vm, Ali would always get back to me within the hour if not sooner. He was always helpful with the information he had or was able to guide me in the right direction if he did not know what I was looking for.Thank you for that!!!!!
Carlene Timmers
Carlene Timmers
23:51 02 Aug 21
Mithun Raj
Mithun Raj
19:35 01 Aug 21
I send it my information for updates and Fariz Ali responded for me very quick and clearly.Thank you Fariz.
Cade Regan
Cade Regan
23:31 30 Jul 21
Always very efficient. Thank you!
Deb H
Deb H
16:53 30 Jul 21
Been working with catalyst condo for a year and a half. They work with consistency, their service has been the same since we hired them.
AU Willson
AU Willson
13:50 30 Jul 21
Thank you very much Fasik. You did good job
Sabrina Wong
Sabrina Wong
17:57 29 Jul 21
Fariz is the person I have dealt with this week. He is the best person that I have ever had a response from the entire time our condos have hired Catalyst. Responsive, professional, and reassuring that any issues that we might come across are considered valuable. Great job Fariz!
Pinkie Zebra
Pinkie Zebra
15:22 28 Jul 21
Very good service 👍.
Gerald lagace
Gerald lagace
23:20 26 Jul 21
Ali was very helpful, polite and accurate in providing phone service to my request
Alex Smirnov
Alex Smirnov
19:10 26 Jul 21
Had a nice experience with one of their support specialist Fariz Aliwho was responsive to emails in due time and also professional, willing to answer your questions.
Reginaldo Emele
Reginaldo Emele
16:24 26 Jul 21
Catalyst condo mgt. offers professionalism, transparency, and excellence. High-end management agency, highly recommended.
Jean RAGIN
Jean RAGIN
15:17 26 Jul 21
Catalyst Condo successfully activated my account today. Thanks Fariz Ali!
Adam Fox
Adam Fox
18:26 19 Jul 21
I have had very positive response and feedback since Catalyst have taken over the management of the condo. Both Ali and Graham conducted the AGM in a very professional manner and have been great at following up with any outstanding issues.
Salim D
Salim D
19:48 12 Jul 21
Thank you for your assistance and quick response. In real estate time is of the essence and prompt turn around is greatly appreciated.
MFT Professional Corporation
MFT Professional Corporation
19:24 12 Jul 21
My experiences with Catalyst have been great. Some team members who stand out are, Angie and Fariz. They are helpful and have sent me documents, bylaws, and forms promptly; even following up with past requests. They’ve always responded to my emails quickly.When I asked someone to come check out a potential water leak, they had someone come there as soon as they could. They’ve increased security on the premises as well.The only thing I could request is if they went back to putting bulletins up by the parkade doors so people knew when cleaning would be done. They did email a notice, however, some missed that and ended up having some scratches on their car from the garage cleaning. Overall, I’ve had excellent interactions with members from the Catalyst team.
Maria K
Maria K
16:12 08 Jul 21
Very appreciative of Ali helping our building get an urgent problem looked after , personally on a holiday weekend when Catalyst was closed. He went beyond the emergency repair line to help us get our issues resolved.
Kasey Popadynetz
Kasey Popadynetz
23:00 03 Jul 21
I would like to say thank-you to Fariz Ali for the efficient assistance with my pet application form. Much appreciated!
Maureen
Maureen
23:42 02 Jul 21
Ali Shakil helped me out right away when I’m an emergency. Thank you!
Edlira Belishaku
Edlira Belishaku
21:18 02 Jul 21
Ali was really helpful and provided fast and efficient Services. Well Done Ali
zafar sharif
zafar sharif
14:51 29 Jun 21
Danyal was very response and effective in helping resolving issues. Highly recommend this company.
Farzana Remtulla
Farzana Remtulla
15:46 25 Jun 21
Their response are very efficient and professional. I will give the score of 1000% to their GREAT services! Two thumbs up!!!
Suk Fan Tong
Suk Fan Tong
22:22 18 Jun 21
I have had the pleasure of dealing with Catalyst Condo over the past number of years and the experience has always been nothing less than positive. The assistance is consistently timely, helpful and friendly. I am extremely pleased with the service and would recommend any condo to make use of Catalyst!
Murray Rodych
Murray Rodych
16:03 18 Jun 21
Its easy to complain. Our building lacked good care for 20 years - so grateful for the Orange Team! Most difficult, unforgiving job in the world. If you enjoy complaining maybe take care of your own place! :)
Scott S.
Scott S.
18:03 08 Jun 21
I've been dealing with tracking down documentation in a panicked frenzy (my own fault) for this past week as I'm selling my unit and was woefully underprepared with the level of documentation that was needed for the sale (again, my fault).I've called and emailed Catalyst multiple times throughout this effort either because more needs pop up, or to request that something be looked into quicker than their normal turnaround time. There were a few occasions where I've had to follow up once or twice, however the Catalyst team, to me, shines brighter than those couple instances.Every time I've made contact with a team member, they were nothing but awesome to me. So far, I've talked to (for varying needs): Ali, Angie, Shak, and Dustin. Without exception, all of these folks were diligent in their work, responded quickly, and sought to get me what I needed.For context, I'm selling my unit and I've been needing documents that weren't directly available on the portal (because they're being finalized or because they're generally not something the average owner needs), I've needed a consult on a roofing question, and I've needed a repair to the unit's heating.When I call the support line, the person that usually answers the phone has been Ali, and he's an absolute rock star. He's followed up internally on my behalf, directed me to the exact right folks I needed to get in touch with, and has always kept his promises when he said he'd call me back.Angie has been helping me with financial documentation and she absolutely kills it every time. I've been requesting budgets and such as required by the new condo sale regulations and she has, at MOST, taken a day to respond. More often than not, she has given me same-day responses.Dustin took my heating issue seriously right off the bat and dispatched the repair people next-day to my unit, who promptly arrived and did the repair.Shak was the person who handled my roofing question. He was not only knowledgeable and able to answer my questions immediately, but he was a super friendly person to boot.I understand that different people have different circumstances and experiences. The above was mine.I'm personally extremely happy with Catalyst, and while I'm still waiting to hear back on a couple tickets (hopefully soon!), at this point I have complete faith that they've been seen and are being worked on.
Behfar Lotfizadeh
Behfar Lotfizadeh
18:52 02 Jun 21
We always receive wonderful and timely reaction services and support from the Catalyst amazing support. Team particularly from a) Dustin Gutsche and, b) Angie Norman thank you so much Catalyst support team.
Sam Zee
Sam Zee
20:45 18 May 21
We are a vendor for Catalyst Condo Management, and I can say that working with Dustin and this team has been nothing but seamless and they hold everything to the highest standard! We are proud to work with them.
Brandon Johnson
Brandon Johnson
17:51 09 May 21
Catalyst Condo Mgmt is where it's at! We had a leak from our main water shutoff since we moved in ~7 years ago and the previous condo mgmt company couldn't even figure out how to shut the water off to our unit, they had me going door to door inquiring if I could look in the owner's units for the shutoff, that's atrocious!Catalyst not only coordinated the shutoff with other units so the work could be done but they also coordinated a plumber to do the work; not only to shut off the water but to repair our valve. They chose a very well known company with reasonable rates and it was professionalism end to end. The bill back process for the work was all electronic and couldn't have been simpler.
Michael Chudy
Michael Chudy
23:00 02 May 21
John Tomkins
John Tomkins
22:30 18 Mar 21
Hello, I feel that CCM is a company that cares about the community and me. Thanks for your support, patience and understanding in these times of stress during the pandemic. With their unique business model organizing information quickly and effectively for our BOD, CCM has given us multiple tools and strategies to be better equipped, informed and productive. The company adds kindness and understanding to our community culture.
Andrew
Andrew
16:16 18 Mar 21
always prompt in replying to emails and dealing with small or big problems.
JAN VEGA
JAN VEGA
17:53 22 Feb 21
Dealt with "Shaq" at our rental unit and he was friendly and fast. He got our roof issue fixed and was VERY approachable. I will gladly use you guys again!
Jonathan Panter
Jonathan Panter
17:02 18 Feb 21
They have a good management system and their team delivers its job efficiently. So happy with their work.
Raine Gallardo
Raine Gallardo
16:50 10 Feb 21
They make things easier for us. Since they came on board, every issue that we were dealing with in our building has gradually been resolved. Looking forward to more years of working with them.
Tiara Marks
Tiara Marks
16:22 04 Feb 21
can't imagine how things will be without Catalyst Condo Management. For the past years that they're working with us, I see their dedication and professionalism which makes everything in order. We are very satisfied with their work.
Stephen Florentino
Stephen Florentino
17:16 01 Feb 21
Ali was very helpful in providing documentation I required on very short notice.
Donna Moser
Donna Moser
22:06 04 Mar 22
And they are good guys.
Mark Raiman
Mark Raiman
18:37 13 Jan 22
Quick response time, I find e-mail is best way to contact them. Ali is very accommodating and a miracle worker.
jae Ali
jae Ali
23:43 03 Jan 22
Every time I request for documents, they had it out very fast. I like that we have good connections and communications.
McMeans JASON
McMeans JASON
14:13 27 Aug 21
They respond on time and our communication was the key to this successful business. Also, my tenants are happy with me hiring them.
A Israel
A Israel
18:24 11 Aug 21
I recently have to replace my living room and kitchen floor due to water damage from the dish washer. My own insurance will cover it, but I just need to get documents and approval from the condo management and condo board. It took about 3 months to get the final approval. During the process, I encountered 3 people in 3 departments. 2 of them replied my requests promptly and explained the details, very helpful. Only one person I really need to closely follow up and push a little. But overall, things got done. The whole experience taught me that condo life is different from owning a single house property. Everything should go through the board. So I have to be patient and follow their instruction. I would suggest them to post a guideline in the community website, to explain step by step on how to get insurance claim, so I won’t be frustrated at the beginning.
Hong Yan
Hong Yan
17:16 06 Aug 21
The rates are reasonable. Staff is professional and personable. They take time to understand and tend to the owner's needs.
CURTIS HOUGHTON
CURTIS HOUGHTON
14:12 06 Aug 21
I don't think that Catalyst Condo Management works for me, I like to think that I work with them. They are very reliable and trustworthy.
Marlin Bieker
Marlin Bieker
15:06 05 Aug 21
Ali was very helpful. He understood that I was frustrated and helped me. He gave me a time frame and got back to me when he said he would. He was empathetic about my issue.
Pina Gentile
Pina Gentile
01:55 04 Aug 21
Thanks to Dustin and Ali, the move booking and new condo booking went very smooth.
Rafik Gobran
Rafik Gobran
08:05 31 Jul 21
Contacted catalyst a few months ago about an issue and they answered my questions and provided guidance. Some reviews say they don't get a live person but guess I was lucky to have been able to talk to a person. Since then I've contacted them 2 more times via email regarding some documents and forms and both times got replies back from Fariz, who did a great job.
Sandy W
Sandy W
16:53 26 Jul 21
David Bissky
David Bissky
22:23 22 Jul 21
I can see based on their work that they are working with passion. They don't settle on mediocrity but they make sure to do the best that they can. I'm grateful for having them.
Marcus Lee
Marcus Lee
15:51 21 Jun 21
Muhammad Farooq
Muhammad Farooq
17:07 04 Jun 21
Competent, equipped, and professional team. I never regret hiring them since day 1.
Joyce Milby
Joyce Milby
14:35 28 May 21
Catalyst condo mgt. helped us through out tough times. I was honestly on the edge of selling my property until I found out about this company. They helped me and the building improved a lot. Hopefully they're around for years to come!
Aimee Guilnor
Aimee Guilnor
11:58 23 May 21
quick in responding and dealing with issues... thumbs up.
DANTE STANNINGS
DANTE STANNINGS
03:01 08 Feb 21
They do what they say and that's what I like about them... honest and trustworthy.
Earl Cooper
Earl Cooper
17:51 29 Jan 21
A little hard to get a hold off for intercom updates, however once Ali and I were in contact, he made sure he followed up until I was satisfied with the resolution. Thanks Ali S.
Harry U
Harry U
19:33 22 Oct 21
Thanks for the update with my issue. I appreciate it.
A. Stevens
A. Stevens
14:25 30 Aug 21
Beverly P
Beverly P
23:06 07 Aug 21
Fariz was very helpful with our request and he worked very hard to give us a response on our request. We appreciate his diligence and responsiveness on the matter.However, I am not very impressed with Catalyst's business model. It is very difficult to actually find a live person to talk to with simple questions and their ticketing system is awfully confusing. The industry standards they are challenging in this industry is good customer service...and removing the personal touch out of condo management.I am a property owner of multiple units across the city so I have had experience with various condo management companies. I currently rank Catalyst at the bottom of the ones I'm working with. Perhaps I might change my mind once I get in touch with a real live person but in the meantime, it sometimes feels like I'm working with chatbots. I hope that's not where this industry is headed!!
B Wong
B Wong
22:45 29 Jun 21
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